Privacy Policy
Purpose of the Clarification Text and Our Company\'s Data Controller Position:
Our company, FETHIYE KARAKAYA SEYAHAT TURZ. EMLK. İNŞ. TİC. LTD. ŞTİ.\'s brand Excite Travel (www.safarifethiye.com), has the title of \"data controller\" within the scope of the Law on the Protection of Personal Data No. 6698 (\"Law\") regarding the personal data of its customers, and with this Clarification and Consent Text, it is aimed to inform the customers about the personal data processing activities carried out by Excite Travel in accordance with the aforementioned Law and to obtain their explicit consent for the situations specified in article 3 below.
Purpose of Processing and Collection Method of Customers\' Personal Data:
Customers\' personal data are collected by our Company through verbal, written, or electronic means, automatically or non-automatically, from offices, office branches, vendors, call centers, websites, social media channels, mobile applications, etc., depending on the products, services, and business operations provided by our Company. The collected data are processed based on the statements of the customers. Excite Travel is not obliged to verify the accuracy of the data declared by individuals. Therefore, the declaring person is legally responsible for any disputes that may arise in this context. The collected personal data are processed within the framework of the personal data processing conditions and purposes specified in Articles 5 and 6 of 1 the Law, including the execution of the necessary activities for making the relevant units of Excite Travel perform the necessary work to benefit the relevant persons from the services offered by Excite Travel and carrying out the related business processes, the execution of the necessary work by the relevant business units for the realization of the commercial activities carried 2 out by Excite Travel and the execution of the related business processes, the planning and execution of Excite Travel\'s commercial and/or business strategies, ensuring the legal, technical and commercial-occupational safety of Excite Travel and the related persons who have a business relationship with SafariFethiye.Com, and the planning and execution of the necessary activities for customizing the services offered by Excite Travel according to the preferences, usage habits and needs of the relevant persons and recommending and introducing them to the relevant persons.
Personal Data; Identity Information:
Information found in documents such as driver\'s license, identity card, residence permit, passport, attorney\'s ID, marriage certificate (e.g., Turkish Republic Identity Number, passport number, identity card serial number, name-surname, photograph, place of birth, date of birth, age, place of registration, detailed identity card sample)Contact Information:Information used for communication with the person (e.g., e-mail address, telephone number, mobile phone number, address)
Customer Information:
Information belonging to customers who benefit from our services (e.g., reservation information, customer number, occupation information, etc.)Customer Transaction Information:Information regarding all kinds of transactions performed by customers who use our services (e.g., reservation, requests and instructions, payment information, etc.)
Physical Space Security Information:
Personal data related to records and documents taken upon entering the physical space, during the stay in the physical space (e.g., entry and exit logs, visit information, camera records, etc.)Transaction Security Information: Personal data processed to ensure the technical, administrative, legal and commercial security of our Company and related parties (e.g., information such as website passwords and credentials associated with the transaction associated with the personal data owner, which match the person with that transaction and show that the person is authorized to perform that transaction)
Risk Management Information:
Personal data processed to manage the commercial, technical and administrative risks of our Company (e.g., IP address, Mac ID, etc. records)
Financial Information:
Personal data within the scope of information, documents, and records showing all kinds of financial results created according to the type 1 of existing legal relationship with the personal data owner (For example: information showing the financial result of the transactions made by the data owner, 2 credit amount, card information, credit payments, interest amount and rate to be paid, debt balance, receivable balance, etc.)
Marketing Information:
Data to be used by our Company in marketing activities (e.g., reports and evaluations showing the person\'s habits and preferences collected for marketing purposes, targeting information, cookie records, data enrichment activities)
Legal Transaction and Compliance Information:
Personal data processed for the purpose of identifying and pursuing legal claims and rights, and fulfilling debt and legal obligations (e.g., data contained in documents such as court and administrative authority decisions)
Audit and Inspection Information:
Personal data processed within the scope of our Company\'s 1 legal obligations and compliance with company policies 2 (e.g., audit and inspection reports, related interview records and similar records)
Request/Complaint Management Information:
Personal data related to the receipt and evaluation of all kinds of requests or complaints submitted to our Company (e.g., requests and complaints regarding the Company, related records and reports)
Visual and Auditory Data:
Visual and auditory records associated with the personal data owner (e.g., photographs, camera recordings, and audio recordings)Personal data by our Company, for the purposes specified above, FETHIYE KARAKAYA SEYAHAT TURZ. EMLK. İNŞ. TİC. LTD. ŞTİ. As, it can be transferred to our Company officials, affiliates, business partners, hotels where our online module is installed, shareholders, legally authorized public institutions and organizations, and private institutions.If a contractual relationship has been established between our Company and our customers, the collected personal data can be used without the customer\'s consent. However, this use occurs in line with the purpose of the contract. Data are used to the extent of better execution of the contract and the requirements of the service, and they are updated by contacting customers when necessary.On the other hand, the data left to us by our prospective customers (potential customers) are processed to provide them with easier and better quality service afterwards. These data are deleted if they have not turned into a contractual relationship upon request.Our Company, in its capacity as data controller, enlightens data owners in accordance with Article 10 of the Law before obtaining their personal data within the scope of the obligations arising from the Law.If any data processing process carried out by our Company does not meet the conditions specified in the Law and detailed in Section 2.II.a and b above, explicit consent is obtained from the data owners and the relevant processes are carried out within the framework of the aforementioned explicit consent.Within the scope of the Law, explicit consent is defined as \"consent related to a specific subject, based on information and freely expressed with free will\", and in this direction, our Company obtains explicit consent after enlightening data owners in accordance with Article 10 of the Law.Although no period is specified for the storage of personal data under the Law, in accordance with the general principles, it is essential to keep personal data for the period stipulated in the relevant legislation or necessary for the purposes for which they are processed.Our Company makes an assessment based on the legislation in force and the purpose of the process in relation to each data processing process in order to determine the storage periods in accordance with the said principle.In this direction, our Company stores personal data for the minimum period required by its legal obligations and in any case until the relevant statute of limitations expires.Our Company, including the case of the expiry of the aforementioned periods, anonymizes, deletes or destroys personal data in accordance with the Law with the elimination of the purpose of processing the relevant personal data in any process.Within the scope of the Law, anonymization is defined as \"making personal data impossible to associate with an identified or identifiable real person in any way, even by matching it with other data\", and our Company\'s anonymization activities are carried out in accordance with the current legislation.Article 28, paragraph 2 of the Law regulates that the data owner may not make a claim other than compensation for damages from the data controller in certain cases. Accordingly, in cases where Personal data processing is necessary for the prevention of crime or criminal investigation,Processing of personal data made public by the data subject himself/herself,Personal data processing is necessary for the execution of inspection or regulation duties and disciplinary investigation or prosecution by competent and authorized public institutions and organizations and public professional organizations based on the authority granted by the law,Personal data processing is necessary for the protection of the economic and financial interests of the State in relation to budget, tax and financial matters,The rights specified above cannot be exercised for the relevant data.
Personal Data to be Processed with Customers\' Explicit Consent and Processing Purposes:
In the following cases where the personal data processing conditions in Articles 5/2 and 6/3 of the Law cannot be met, Excite Travel must obtain the explicit consent of customers in order to process personal data. In this context, customers\' personal data;Creating campaigns for customers,Conducting cross-selling,Determining the target audience,Tracking Customer movements and carrying out activities to increase user experience and developing the operation of the website and mobile application belonging to Excite Travel and personalizing it according to Customer needs,Conducting direct and indirect marketing, personalized marketing and remarketing activities, Conducting personalized segmentation, targeting, analysis and internal reporting activities,Planning and executing market research, customer satisfaction activities and planning and execution of customer relationship management processes, Including for the purposes of planning and executing the sales and marketing processes of Excite Travel\'s services, planning and execution of the processes of creating and/or increasing loyalty to the services offered by Excite Travel, may be processed in accordance with the consent to be given by the Customer and shared with the parties specified in this Clarification and Consent Text.Transfer of Customers\'
Personal Data:
Customers\' personal data, for the purposes of making the necessary work by the business units to benefit the relevant persons from the services offered by Excite Travel and the execution of the related business processes, making the necessary work by the relevant business units for the realization of the commercial activities carried out by Excite Travel and the execution of the related business processes, planning and execution of Excite Travel\'s commercial and/or business strategies, ensuring the legal, technical and commercial-occupational safety of Excite Travel and the related real and legal persons who have a business relationship with SafariFethiye.COM, and including the planning and execution of the necessary activities for customizing the services offered by Excite Travel according to the preferences, usage habits and needs of the relevant persons and recommending and introducing them to the relevant persons, within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the 1 Law, FETHIYE KARAKAYA SEYAHAT TURZ. EMLK. İNŞ. TİC. LTD. ŞTİ.\'s, can be shared with Company officials, affiliates, business partners, partners, shareholders, legally authorized public institutions and organizations, and private institutions.
Method of Collection and Legal Basis of Personal Data:
Personal data are collected electronically from customers. Personal data collected for the legal reasons specified above can be processed and transferred for the purposes specified in Articles 5 and 6 of the Law and in this Clarification and Consent 1 Text.
Rights of Customers as Personal Data Owners:
Pursuant to Article 11 of the Law, data owners have the right to;Learn whether personal data related to them are processed,Request information regarding personal data if they have been processed,Learn the purpose of processing personal data and whether they are used in accordance with their purpose,Know the third parties to whom personal data are transferred domestically or abroad,Request the correction of personal data if they are incomplete or inaccurate, and request that the transaction made in this context be notified to the third parties to whom the personal data are transferred, Request the deletion or destruction of personal data in the event that the reasons requiring their processing disappear, even though they have been processed in accordance with the Law and other relevant legal provisions, and request that the transaction made in this context be notified to the third parties to whom the personal data are transferred,Object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automatic systems,Claim compensation for the damage in case of damage due to the unlawful processing of personal data.Requests regarding the use of the aforementioned rights must be sent to the following address, together with documents identifying the relevant data owner, by hand or through a notary public, or by other methods specified in the Law;ÖLÜDENİZ MAH. ÇARŞI CAD. NO:3/H FETHİYE MUĞLA Data owner requests submitted via the above-mentioned method are evaluated and answered by our Company within a maximum of thirty days.Our Company reserves the right to request additional information and documents from the applicant in order to assess whether the applicant is the relevant data owner.Data owner applications are, as a rule, evaluated free of charge by our Company. However, if a fee has been determined by the Personal Data Protection Board regarding the data owner\'s request, our Company will have the right to request payment over this fee.